Hotel industry characteristicS

1. hotels contribute in supporting the country's economy through increased revenue through fees and taxes on services and customs. They thus help to improve the balance of payments.
2. The hotel product sold is based mainly on the wealth of services and non-material such as accommodation, entertainment, wellness and comfort, as well as the export activity.
3. hotel services to its consumers attend and do not go to them like some other industrial products export.
4. difficult to judge the quality because the service is often intangible.
5. Despite the advancement of technology is still the hotel industry depends on the human factor